Merchandise is shipped using USPS or UPS. USPS/UPS rates apply.
Once your invoice has been paid, items will be mailed within 24-48 hrs. Mailings are normally done Monday – Friday.
Additional rates may apply.
A tracking number will be provided for all orders, Kollections by Natalie is not responsible once the package is handed to USPS/UPS and a tracking number is provided. All Priority packages are insured through USPS/UPS.
We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as business day.